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We are committed to provide you with the best support in the fastest times. To learn more about our response times please consult our service level agreement.

You can find below some helpful steps for your support process.

Have a look at our product documentation and release notes. Maybe you will find some information there!

Browse the open issues, maybe your problem has already been raised to our attention!

Nothing found? No problem, just report your bug or feature request here. A member of our support team will follow up with you soon.

Creating issues requires that you have an account on our JIRA instance. If you don't please create one.

Don't hesitate to provide us with as much information as possible (ie. your confluence version, browser version, test scenario, screenshots...)

Not familiar with JIRA, don't hesitate to rise your concern via our support email address

You can find under this page articles and tutorials for most requested manipulation concerning Spectrum Groupe blueprints or content for common use cases

Articles listing:

ArticleProductRelated JIRA Issuetags
Edit plugin blueprint templateAll

Comments management in Discussion PluginDiscussion Blueprint
  BPDISCUSS-26 - Getting issue details... STATUS

Create glossary full listing page Glossary plugin
BPGLOS-11 - Getting issue details... STATUS

Glossary search featureGlossary plugin

Bundled Add-on Spectrum APIDiscussion, Glossary and Ideation plugins

Disable global dashboard - Addons: Ideation, Glossary and DiscussionDiscussion, Glossary and Ideation plugins
BPIDEA-67 - Getting issue details... STATUS

Customize the blueprint creation wizardDiscussion, Ideation and Social Space

Highlighting Glossary terms in Confluence pageGlossary plugin

Glossary Advanced Search API Documentation

Glossary plugin

Spectrum Confluence Apps

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