We are committed to provide you with the best support in the fastest times. To learn more about our response times please consult our service level agreement.
You can find below some helpful steps for your support process.
Nothing found? No problem, just report your bug or feature request here. A member of our support team will follow up with you soon.
Creating issues requires that you have an account on our JIRA instance. If you don't please create one.
Don't hesitate to provide us with as much information as possible (ie. your confluence version, browser version, test scenario, screenshots...)
Not familiar with JIRA, don't hesitate to rise your concern via our support email address firstname.lastname@example.org
You can find under this page articles and tutorials for most requested manipulation concerning Spectrum Groupe blueprints or content for common use cases
|Article||Product||Related JIRA Issue||tags|
|Edit plugin blueprint template||All|
|Comments management in Discussion Plugin||Discussion Blueprint||BPDISCUSS-26 - Getting issue details... STATUS|
|Create glossary full listing page||Glossary plugin||BPGLOS-11 - Getting issue details... STATUS|
|Glossary search feature||Glossary plugin|
|Bundled Add-on Spectrum API||Discussion, Glossary and Ideation plugins|
|Disable global dashboard - Addons: Ideation, Glossary and Discussion||Discussion, Glossary and Ideation plugins||BPIDEA-67 - Getting issue details... STATUS|
|Customize the blueprint creation wizard||Discussion, Ideation and Social Space|
|Highlighting Glossary terms in Confluence page||Glossary plugin|
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